Requisition ID: 250282
Work Area: Education and Training
Expected Travel: 0 – 10%
Career Status: Student
Employment Type: Limited Part Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
PURPOSE AND OBJECTIVES
Knowledge Transfer & Education (KT&E) is responsible for the development and delivery of the latest enablement material for all SAP products and solutions and we are industry-leading in Learning & Education trends. Our team develops and operates all infrastructure and applications which are required for SAP Product Trainings: from planning, production to delivery of trainings to our customers via SAP Learning Hub.
Within KT&E, the Learning Technology Management unit, and within it the Digital Learning Operations and Support team (DLOS) is responsible for operating and supporting all learning platforms and solutions with a consistent and aligned technical architecture. Focus is the technical operations of the SAP Training Shop on training.sap.com and the delivery of SAP Learning Hub as a cloud offering to our customers. We are responsible for over 500,000 users and solve their technical issues 24×5 around the globe. We deliver fast resolutions to our customers’ technical incidents while ensuring the highest customer service. The reliability of the learning platform is paramount to our customers and users who are learning to use and implement SAP’s software on SAP Learning Hub.
EXPECTATIONS AND TASKS
The working student (f/m/d) will support the DLOS Team in day to day business, primarily assisting in:
- answering and forwarding questions from our partners and customers about their certifications via C4C and first level support in certification matters
- issuing and checking digital badges on Acclaim
- updating SAP’s current certification list
- assisting with ad hoc requests, such as project support, creating documentation on processes etc.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
- Student (f/m/d) at a university or a university of applied sciences
- Preferred fields of study: n/a
- Computer skills: Professional user of MS Office (Power Point, Outlook, Excel, Skype)
- Language skills: English and German fluent
- Soft skills: Team player, Social Competency, Trustworthiness (sensitive data)
- Others: Strong problem solving and analytical skills, ability to work in teams of multicultural nature
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.
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WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP’S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).
Successful candidates might be required to undergo a background verification with an external vendor.