Company: Maricopa Community Colleges
Location: Maricopa County, AZ


Hiring Salary Range

$45,541 – $59,203/annually, DOE



Work Schedule

Monday – Friday, 8am – 5pm; some evenings and weekends may be required
Summer Hours: Monday – Thursday, 7am-6pm

Work Calendar

12 Months

Benefits Summary

Looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Come join our team at one of the largest community college systems in the country. Named one of the best mid-sized employers in the nation, which was the only educational institution ranked in Arizona in 2017. In 2018, “The Maricopa County Community College District (MCCCD) has been named No. 19 on Forbes magazine’s first-ever “America’s Best Employers for Women”, ranking MCCCD among 300 employers across the nation. MCCCD is the fourth-highest ranked educational institution and the only Arizona-based employer named on the list.” 2019 Maricopa is named No. 42 in “Arizona’s Best Employers”.

Our employees are our most valuable asset; that’s why at Maricopa County Community College District (MCCCD) we are committed to providing a comprehensive benefits package to meet the needs of you and your family. Being a member of the Maricopa community you are able to participate in a wide range of benefits that gives you flexibility and choice including medical, dental, vision, life, disability, tuition waivers for you and your dependents, and retirement.

Whether you’re teaching, working, or learning Make It Happen At Maricopa!

Job Summary

Coordinates, administers and implements student academic advisement programs by providing operational planning, program management and evaluation, direct student service delivery, as well as problem-resolution and technical assistance. Advises new and continuing students on admissions processes, testing degree options, transfer partnerships, campus resources, financial aid, and career planning. Guides students through academic planning and goal setting. Maintains current knowledge of current MCCCD policies and procedures. May participate in presentations to students and work with students online, over the phone, and in person. May perform other duties as assigned. Demonstrates a commitment to service excellence, innovation, student success, integrity, and diversity in the performance of job duties.

Essential Functions

45% – Provides professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, on-boarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress, and satisfactory progress toward certificate/degree using PeopleSoft and other technology. Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides advice and consultation to student in selection of options best suited to student’s goals, interests, and skills. As the primary liaison, connects students with academic and personal resources including tutoring, counseling, and career services. Provides ongoing, proactive follow up to ensure student learning and progress outcomes are met. Monitors student academic progress through a variety of reporting tools.

25% – Facilitates change management activities related to Guided Pathways and the case management approach to program advisement. Provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success. Works collaboratively and collegially with academic units and student services throughout the colleges and across the district to facilitate comprehensive academic support. Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic advising and success. Coordinates with College and District partners to promote programs on campus and within the community. Develops and delivers training and professional development to faculty and staff on topics related to advising; Interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion. Works with faculty and counselors to develop and deliver student success courses. Supervises and provides work direction to undergraduate student workers as needed. Evaluates performance and provides feedback on occasion. Handles immediate or sensitive issues requiring confidentiality or quality assurance. Escalates matters requiring senior leadership intervention at a Director or Dean level.

15% – Researches program opportunities, industry standards, trends, best practices and emerging technologies. Coordinates projects related to student learning, success, and retention. Implements program outreach and/or recruitment and retention. Prepares and presents at new student orientations and information sessions for current and prospective students. Outreach work to student organizations. Designs, develops, maintains and delivers program resource information, presentations, reports, correspondence, and promotional material.

15% – Develops and assesses student learning outcomes. Conducts assessments. Analyzes and maintains program data to gauge student learning and success as well as program effectiveness. Coordinates, implements, and evaluates processes and procedures. Makes recommendations for program improvements.

Minimum Qualifications

Bachelor’s Degree in education, sociology, business administration, or related field and two years of progressively responsible student services experience coordinating, administering, planning, or evaluating programs.

Desired Qualifications

1. Master’s Degree in Counseling, Education, Academic Advising, Sociology, a liberal arts or sciences discipline, or related field

2. One (1) or more years of experience teaching or providing academic or career advising in a college or university setting

3. Experience applying academic or career advising approaches, theories, and competencies.

4. Effective written communications skills (as evidenced by application materials), experience developing and delivering presentations.

5. Experience using technology to support academic advising/career advising/student success/student learning

6. Experience working individually and in groups with students from diverse backgrounds and cultures

7. Experience using online student databases (i.e. SIS, PeopleSoft, Banner)

Special Working Conditions

  • Travel to campus during interview/selection process will be at candidate’s own expense
  • Will be required to travel or be assigned to all MCCCD locations
  • May require numerous evenings or weekends
  • May require prolonged periods of viewing a computer screen
  • May be required to lift or carry up to 25 lbs.
  • Posting may result in the hire of multiple candidates

How to Apply

Applicants must submit a cover letter that details how the applicant meets minimum and desired qualifications.

Applications without a cover letter and do not include detailed employment history information will be incomplete and
will not be considered.

Please ensure your resume and cover letter provide the following items:

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, indicate full or part time experience for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Apply on or before February 26, 2020 to be considered.

EEO Information

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.