Campus: Downtown Phoenix
Dir Student Recruitment
The Watts College of Public Service & Community Solutions is currently recruiting for a Director, Student Recruitment and Enrollment. The Director, Student Recruitment and Enrollment will oversee undergraduate and graduate student recruitment, both in-person and online, and monitor enrollment for ASU’s Watts College of Public Service & Community Solutions. The Director will design and implement the College recruitment strategy. This will involve assessment of current practices, implementation of innovative practices, and using data analytics to drive the approach. The Director will lead the team in identifying and incorporating emerging techniques and technologies. The Director will oversee a staff of three in addition to several student workers. The Director will report to the Associate Dean of Academic Affairs and will work closely with the four academic units housed within the College which includes the School of Public Affairs, the School of Criminology & Criminal Justice, the School of Social Work, and the School of Community Resources & Development.
Advising & Admissions
PUBSRV Academic Affairs
VP/EXEC VICE PROV DPC
Scope of Search
Grant Funded Position
This is not a grant funded position and is not contingent on future grant funding.
Depends on experience
Develops, implements and modifies strategic student recruitment plan for a consolidated Watts College of Public Service and Community Solutions
Collaborates with university teams focused on undergraduate and graduate admissions and teams focused on advisement and retention to ensure consistency in communications efforts to students
Monitors enrollment for all Watts College programs
Directs college-wide recruitment activities
Implements and evaluates college-level and school-level enrollment focused initiatives
Works with senior leadership team including the Dean, Vice Dean, Associate Dean, and four School Directors to establish and implement an effective enrollment strategy
Recruits, hires, trains, develops, supervises, and evaluates staff to ensure optimal achievement of recruitment goals
Provides direct supervision to recruitment coordinators and provides general oversight of a staff of three and several student workers
Consults and collaborates with administrators and other unit staff that perform similar functions at other colleges within the University
Develops new processes and procedures to ensure consistency throughout the University in the implementation of relevant policies, procedures, and practices
Collects and analyzes data to help determine future practices, strategies and initiatives
Leads the staff in a data-driven decision making approach
Serves on University, college, and external committees as appointed, and consults and advises leadership, faculty and staff on matters related to assigned areas of responsibility
Accountable for the development and administration of the department budget, including management of local accounts, making appropriate recommendations for budget requests, and monitoring unit expenditures to ensure optimal use of all available funds
Builds and maintains relationships with community partners, businesses, community colleges, high schools and other organizations
Collaborates with College marketing team to develop, edit and distribute recruitment materials
Master’s degree in higher education or related field and five (5) years of experience in a higher education environment, including three (3) years of supervisory experience; OR, any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved.
Experience in a leadership role in student recruitment
Experience in the administration of student affairs for recruitment, retention, and related services
Experience in a higher education system
Experience in enrollment, advisement, and retention management
Experience with ASU Systems including DARS, PeopleSoft, Canvas, and SalesForce
Experience in planning, scheduling and supervising the work of others
Experience in developing and maintaining interpersonal relations
Experience in presentation, and verbal and written communication
Experience in working with internal and external academic entities
Experience in negotiating and working through complex communication and difficult interpersonal relations issues
Experience in identifying and implementing successful marketing efforts
Experience working in richly diverse environment
Experience working with affiliate community and campus partners
Experience strategic planning, monitoring, and reporting budget
Experience in pulling and analyzing multiple forms of data
Experience in work that requires effective organizational skills and ability to simultaneously prioritize multiple tasks
Experience in stimulating changes in individual, institutional, and corporate behaviors to create a more sustainable environment
Experience in leading by example in communicating, participating and encouraging support of the institution’s sustainability programs
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate verbally, read, write, see and hear to perform essential functions. Ability to engage university systems to collect and analyze enrollment data to drive decision making.
The Watts College of Public Service and Community Solutions embraces students and faculty dedicated to rigorous education and research in the service of social and economic change. Areas of expertise include: improving the quality of life for individuals and families from all backgrounds; innovative approaches to public management; and nonprofit leadership and organizational effectiveness. We partner with those intent on addressing critical social issues and are confident that Phoenix and the State of Arizona can be exemplars for the future.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
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AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or any other basis protected by law.
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